Administrative Assistant / Customer Service

If you're organized, friendly, and love helping people solve problems, we'd love to talk to you. Elite Turf Systems is looking for an Administrative Assistant / Customer Service professional to be the backbone of our Woodridge office. You'll be the first voice customers hear and the person who keeps our whole operation running smoothly. This is a real, hands-on role where your work directly impacts how smoothly our landscaping business serves its clients. What You'll Do - Answer phones, respond to emails, and handle customer inquiries with warmth and professionalism - Schedule appointments, manage our calendar, and coordinate with our field teams - Process invoices, maintain customer records, and keep our filing system organized and up-to-date - Support our sales team by preparing quotes, contracts, and project documentation - Help troubleshoot customer concerns and escalate issues when needed - Assist with general office tasks that keep everything running efficiently What We're Looking For - You're naturally organized and detail-oriented — nothing slips through the cracks on your watch - Strong communication skills, both written and verbal; you explain things clearly and listen well - Experience with customer service, office administration, or a similar role (landscaping experience is a bonus, but not required) - You're comfortable with basic computer systems and willing to learn our software - A positive attitude and genuine desire to help people; you actually care about doing good work What We Offer - A full-time position with a stable, growing company - A friendly team environment where your contributions are noticed and valued - Opportunity to learn the landscaping industry and grow with us Ready to join us? Apply today.